Customer4 min readLast updated 2026-08-09

QIUBBX Rewards

Cashback starts at 1% of the seller’s food selling price — the same as your food purchase. Redeem from RM1 after delivery.

QIUBBX Rewards is the customer loyalty programme. Silver is the starting tier at 1%, not the programme name. Balances live in Profile → QIUBBX Rewards and are separate from seller settlement wallets and QBP dividend wallets.

How 1% is calculated

  • Starting rate: 1% of the food the seller sold to you — the same as your food purchase (after menu discounts)
  • Not included: delivery, tax, payment fees, tips
  • Platform Care 4.5% stays embedded in the dish price and is not raised to fund cashback
  • Rounded up to the nearest sen (example: RM 2.61 food → RM 0.03 at 1%)
  • Credit lands when the order is delivered or completed — not at payment only

Tiers (last 30 days)

  • Silver — all buyers, 1.0%
  • Gold — 1.5% when you have ≥5 delivered orders and ≥ RM150 food GMV
  • Platinum — 2.0% with ≥15 orders and ≥ RM500
  • Diamond — 3.0% with ≥30 orders and ≥ RM1000, or an admin invite

Redeem

  • Minimum available balance RM1.00 at QXFood checkout
  • Redeeming lowers card / FPX payable; you still earn on the food value of that order
  • Each credit expires 12 months after it was earned (oldest first)
Open /rewards for the full programme page, or Profile → QIUBBX Rewards in the app. Adam may explain Rewards — the ledger is always calculated by the API.

Join QIUBBX Rewards

Starts at 1% of the food the seller sold — the same as your food purchase. Redeem from RM1 in the app.

Open /rewards
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