LEGAL & TRUST · ACCOUNT-DELETE-001

Account Deletion

Request deletion of your QIUBBX account and understand what happens to your data.

Process, retained data, Seller/QBP notes.

Version1.0
Effective10 August 2026
Last updated2026-08-10
JurisdictionMalaysia
StatusPUBLISHED
This document is in force and legally binding for users of QIUBBX websites, apps and related services in Malaysia. QIUBBX Technologies (M) Sdn. Bhd. may update this document; material changes will be published with a new version and effective date. Continued use after the effective date constitutes acceptance of the updated terms where applicable law permits.

QIUBBX Technologies (M) Sdn. Bhd. · All account holders · privacy@qiubbx.com

Table of contents

1. Before You Delete

Deleting your QIUBBX account can affect active Orders, pending refunds, wallets, Seller obligations, QBP entitlements and access to history.

  • Complete or resolve open Orders where required
  • Understand pending refunds and chargebacks may still process
  • Seller/QBP ledger may retain records needed for law and disputes

2. Deletion Request Process

  1. Request
  2. Identity verification
  3. Account review
  4. Deletion / de-identification
  5. Confirmation

3. What is Deleted vs Retained

Where applicable we delete or de-identify personal data no longer needed for the account relationship.

  • May retain: legal and tax records
  • Accounting and transaction ledgers
  • Fraud prevention and security logs
  • Dispute and regulatory records

4. Seller and QBP Accounts

Seller and QBP accounts may require additional checks (open Orders, unsettled payouts, compliance). Wallet and ledger history may remain subject to retention rules even after access ends.

5. Contact

  • support@qiubbx.com
  • privacy@qiubbx.com
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