QIUBBX REWARDS

QIUBBX Rewards.Starts at 1% of the food you buy.

Cashback starts at 1% of the food the seller sold — the same amount you paid for those dishes. Every ringgit on food comes back toward your next meal.

1% on seller food selling price = your food purchase · not delivery, tax or payment fees · redeem from RM1 at checkout. Platform Care stays 4.5%.

Program name

The program is QIUBBX Rewards (Ganjaran QIUBBX). Silver is only the base tier — not the program name.

Cashback does not replace Platform Care. QBP 2.5% remains seller-side and separate.

Non-negotiable locks

Platform Care 4.5%

Buyer Care stays locked. Cashback is not funded by raising Care.

Starts at 1% of food sold

1% of the seller’s food selling price — the same amount the buyer paid for those dishes (after menu promos). Not delivery, tax, payment fees or tips. Care 4.5% stays embedded in the food price.

1 point = RM0.01

Rounded up to the nearest sen.

Credit after delivered

Auto-credit when the order is delivered / completed — not at pay alone.

Redeem from RM1.00

Minimum wallet balance RM1.00 at checkout; partial redeem allowed.

12-month FIFO

Each ledger line expires 12 months from credit — oldest first.

How earning works

Paid → pending estimate. Delivered → credited. Cancel / refund reverses fairly.

  1. Order paid — pending cashback tip
  2. Order delivered / completed
  3. Rewards wallet credited
  4. Redeem at next checkout (≥ RM1)
  5. FIFO expiry after 12 months

How 1% is calculated

Eligible amount = the seller’s food selling price = your food purchase (menu × 1.045 Platform Care already in the dish price, after menu discounts). Delivery, tax, payment fees and tips are not included. Cashback starts at 1% of that amount, rounded up to the nearest sen. Example: RM 2.61 food → RM 0.03 at 1%.

You earn on the food value before you redeem Rewards. Redeeming only reduces what you pay by card or FPX. Higher tiers, streaks and seller +N% apply on top of the 1% Silver start.

Tiers (30-day rolling)

Silver starts at 1%. Gold and above need both more delivered orders and more food GMV — not five tiny test orders.

Silver
All buyers — starting rate 1%
1.0%
Gold
≥5 delivered orders and ≥ RM150 food GMV
1.5%
1× free-delivery voucher / month
Platinum
≥15 orders and ≥ RM500
2.0%
3× free-delivery vouchers / month
Diamond
≥30 orders and ≥ RM1000, or admin invite
3.0%
Invite-based voucher rules

Streak bonus

+0.5% for every 7 consecutive delivered order-days (MYT). Cap +2.0%. Resets if a day breaks the chain.

Effective rate

effective_rate = min(10%, (tier_rate + streak_bonus) × boost_multiplier + seller_extra). Hard max 10% on any promo combo.

Boosts & extras

01Campaign boost windowsOps-configured happy hours — off until windows are set.
02Seller +N%Optional kitchen sponsor rate 0–5% (separate contracted phase).
03Charity opt-inDonate 0–50% of earned cashback (5% steps) to partner NGO on credit.
04Free-delivery vouchersGold / Platinum ticks at checkout when delivery fee > 0 — voucher ledger, not cashback cash.

What we never do

  • Raise Platform Care to “sponsor” cashback
  • Double-count cashback as a menu discount
  • Redeem before the order is delivered
  • Let Adam invent ledger math — API is deterministic

Rewards wallet

Balance lives in Profile → QIUBBX Rewards. Separate from seller and QBP wallets. Adam may explain rewards — never compute the ledger.

Every meal invests in the next one.

QIUBBX Rewards — premium buyer loyalty without changing Care 4.5% or the seller model.