PublicPublic layer5 min readLast updated 2026-08-09

Transparency Centre

High-trust summary of what we do, how payments, refunds, riders and AI work.

What we do

Operate a multi-venue Food & Beverage marketplace and ecosystem: FBOS, Marketplace, QXRider, Pre-Order, Catering RFQ, Arena Live, Rewards and Adam intelligence.

What data we process

Account, order, delivery, payment references, merchant and rider operations, security and analytics — purpose-limited and policy-governed.

How payments & refunds work

Gateway-confirmed payments, ledgered settlements, and statused refunds — never “always instant refund” claims.

How rider earnings work

Transparent line items, RM0 QIUBBX commission on rider earnings, payout on schedule.

How AI works

Adam assists with insights and recommendations. Humans decide. No silent automated commercial actions without authorisation.

Important: The information in this Compliance Centre explains QIUBBX policies, controls and operational approach. It does not constitute legal advice. Requirements may change and may vary by jurisdiction, service, transaction type and circumstances. Formal legal documents and applicable laws govern if there is any inconsistency.
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