LEGAL & TRUST · RIDER-001

Rider & Delivery Terms

Terms governing delivery participation through QIUBBX.

QXRider obligations, workflow, earnings and safety.

Version1.0
Effective10 August 2026
Last updated2026-08-10
JurisdictionMalaysia
StatusPUBLISHED
This document is in force and legally binding for users of QIUBBX websites, apps and related services in Malaysia. QIUBBX Technologies (M) Sdn. Bhd. may update this document; material changes will be published with a new version and effective date. Continued use after the effective date constitutes acceptance of the updated terms where applicable law permits.

QIUBBX Technologies (M) Sdn. Bhd. · QXRiders and delivery partners · privacy@qiubbx.com

Table of contents

1. Introduction

These Rider & Delivery Terms govern participation of delivery partners (QXRiders) on QIUBBX. Read with Master Terms and Payment Terms.

2. Eligibility, Verification & Vehicles

  • Accurate identity and contact information
  • Verification as required by policy and applicable law
  • Vehicle type, insurance and documentation as required for the service class
  • Professional conduct standards

3. Rider Responsibilities & Workflow

  1. Order
  2. Rider assignment
  3. Accept
  4. Pickup
  5. Delivery
  6. Proof / completion
  • Accept and handle assignments responsibly
  • Protect food integrity and packaging in transit
  • Deliver to correct Customer and location
  • Professional interaction with Sellers and Customers

4. Earnings & Settlement

Official earnings messaging

Eligible delivery earnings belong to the Rider under the QIUBBX model of 100% Rider earnings with no QIUBBX commission cut on delivery earnings. Payment gateway fees, statutory deductions, taxes, refunds/adjustments or law-required deductions may be treated separately when applicable.

Riders receive applicable delivery earnings presented by the QIUBBX system, subject to service and payment terms. Payment timing depends on payment gateway / settlement processing — not a promise of instant bank arrival.

5. Cancellations, Issues & Prohibited Conduct

  • Follow cancellation and issue-reporting rules in the app
  • No harassment, fraud, theft, fake deliveries or identity abuse
  • Safety of self and others is required
  • QIUBBX may suspend or terminate for breach, safety or legal reasons

6. Contact

  • support@qiubbx.com
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