LEGAL & TRUST · PAYMENT-001

Payment Terms

How payments, settlements, fees and refunds work on QIUBBX.

Razorpay, split settlement, fee roles, receipts, fraud.

Version1.0
Effective10 August 2026
Last updated2026-08-10
JurisdictionMalaysia
StatusPUBLISHED
This document is in force and legally binding for users of QIUBBX websites, apps and related services in Malaysia. QIUBBX Technologies (M) Sdn. Bhd. may update this document; material changes will be published with a new version and effective date. Continued use after the effective date constitutes acceptance of the updated terms where applicable law permits.

QIUBBX Technologies (M) Sdn. Bhd. · Customers, Sellers, Riders, QBPs · privacy@qiubbx.com

Table of contents

1. Payment Infrastructure

QIUBBX uses approved third-party payment infrastructure. The current configured provider includes Razorpay. These Payment Terms must be read with Master Terms, Refund Policy and the public Payments page.

Accepted methods are only those actually enabled in the environment. Payment is subject to provider rules, verification, status events, settlement, refunds and chargebacks.

2. Authorisation & Confirmation

Orders are processed only after the required payment status is confirmed (including signature/webhook verification on the server side). Pending payments must not create duplicate charges; failed payments do not confirm the Order.

3. Split Payment & Seller Settlement

  1. Customer
  2. QIUBBX Checkout
  3. Razorpay
  4. Settlement allocation
  5. Seller / QIUBBX as configured

Seller settlement follows the applicable Razorpay settlement schedule and Seller payment configuration. QIUBBX does not promise a fixed “money in X hours” timing unless stated in an official arrangement.

4. Gateway Fees by Role

Buyer

Razorpay may charge buyers transaction fees according to commercially agreed rates / schedules for checkout processing.

Seller

Under the current QIUBBX arrangement, Sellers may pay a 0.10% Razorpay fee for the split / direct-to-seller payment function. Subject to the applicable Razorpay arrangement and current fee schedule — rates may change commercially.

QIUBBX commission

0% marketplace commission on Seller sales under Zero Commission — separate from gateway costs.

QBP

  1. Paid order
  2. Accrual
  3. QBP wallet
  4. Withdrawal

QBP is not a direct checkout bank split to the Advisor’s bank account.

5. Buyer Receipts, Taxes & Rider Fees

Buyer payment receipts must show tax and rider fee as separate lines when they apply, along with order/payment identifiers and totals. Internal Seller settlement and Seller 0.10% split fee are not shown on the buyer receipt.

6. Failed Payments, Delays, Fraud & Disputes

  • Failed or cancelled payments do not complete Order fulfilment
  • Processing delays may depend on providers and banking networks
  • QIUBBX may use risk signals and hold/refund flows for fraud prevention
  • Chargebacks follow provider and bank processes
  • Currency and tax treatment follow applicable configuration and law

7. Contact

  • support@qiubbx.com
  • https://qiubbx.com/payments
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